DELIVERY & RETURNS
NEW YEAR'S EVE SHIPPING - UK ONLY
Order by midnight on Sunday 29th December and choose the 'Guaranteed by 1pm on New Year's Eve' delivery option at the checkout at an additional £4 cost. For further information, please contact us at email@example.com.
UK shipping is free on all orders. We celebrate the nature of slow fashion, therefore all items are sent out Royal Mail 2nd Class Signed For and will take 3-4 working days to arrive. A tracking number and postage confirmation will be emailed after we post your order.
If you require a faster postage option, please contact us at firstname.lastname@example.org.
If you are outside the UK, please email us with a link to the item you are interested in and your location to email@example.com.
All applicable custom fees, taxes and duties are the responsibility of the customer.
Returns are accepted within 14 days. We try our best to describe all products in as much detail as possible but due to the nature of online shopping, we understand that sometimes you may not be happy with your purchase(s). Any item(s) must be returned to us unworn and in the same condition the item was sent in (we have photos, remember?!).
Please contact us within 14 days of receipt, including your order number, before you return your item(s) at firstname.lastname@example.org . Once we have been notified, you have 14 days to return the item(s).
We do not currently offer free returns or refund on return postage. Items are returned at your own risk and cost. We advise you to use a tracking method as ANITA IS LTD cannot be held responsible for any items that get lost in the post.
Completing a transaction on www.anitais.com means that you have read and accepted the above returns policy.